1. What services do you provide?
 

We offer proxy purchasing, product sourcing, and international shipping services for items from Japan.

 

2. How do I place an order?

 

Please send us the product details through our website or email. We will confirm the availability, total cost, and guide you through the next steps.

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3. Can you purchase from any Japanese website or store?

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Yes, we can assist with purchases from most Japanese websites and stores, provided they accept domestic sales.

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4. Do you offer package consolidation?
 

Yes, we can combine multiple orders into one shipment to help you save on international shipping costs.

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5. What payment methods do you accept?
 

We accept payments in Japanese Yen (JPY) via PayPal, Wise, or bank transfer. Handling fees may apply depending on the payment method.

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6. How are shipping fees calculated?
 

Shipping fees are based on the package size, weight, destination country, and selected shipping method. We will inform you of the shipping cost before finalizing your shipment.

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7. Which shipping methods are available?
 

We offer various shipping options including EMS, airmail, surface mail, and courier services. You can choose based on your budget and delivery time preference.

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8. How long does shipping take?

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Shipping time depends on the method selected and the destination country. We will provide an estimated delivery time once the package is shipped.

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9. Can you find limited or rare items?

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Yes, we offer sourcing assistance for rare, limited edition, and hard-to-find Japanese products.

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10. How can I contact you?

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You can reach us via the contact form on our website or by email. We typically respond within 1-2 business days.

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